Shipping Policy

Our shipping policy is designed to maximize the health and wellness of every tree.

To ensure the health of our trees and prevent them from languishing in a warehouse, we only ship UPS 2-day air on the following days:

  • Orders received Monday and Tuesday ship by Wednesday
  • Orders received before 12pm CST on Wednesdays ship same day
  • Orders received after 12pm CST Wednesday ship the following Monday
  • Orders received Thursday - Sunday ship the following Monday

To make sure a tree is promptly received upon delivery we do not deliver to P.O. Boxes. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted at this time.

Have Questions?

Our Customer Care Specialist, Crystal, is here to help. 

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